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Info For Individuals Info For Individuals

To start the assistance process, log on to or call 1-800-621-3362. Once you have registered, FEMA will determine eligibility.

If emergency sheltering, rental assistance or minor repair money enables you to return to your home, you may not be eligible for further housing assistance.

Direct Housing Solutions

Direct Housing Solutions in Texas are locally led, state supported and federally funded. State and local officials are making decisions about rebuilding in ways that best meet the needs of their communities, with technical assistance from the federal government.

Solutions Include:

Multi-Family Lease and Repair  
  • Direct assistance to repair or improve existing multi-family housing such as apartments in order to provide more housing for survivors.
  • Properties must be three or more units, with each unit providing complete living facilities for cooking, eating, and sanitation. Hotels, motels, and extended stay hotels are not eligible at this time.
Direct Leasing  
  • Enables local governments to lease a property that typically would not be available to the public, such as corporate lodging.
  • Local government enters into the lease agreement on behalf of individuals or households. Various types of housing properties may be eligible.
Manufactured Housing Options (Mobile Homes and Recreational Vehicle)  
  • Direct housing places manufactured units on private land or commercial pads.
  • Local permitting may apply.
  • Site must be suitable. Hauling and installation by local entities involved.
  • An inspection of the site to determine suitability will be scheduled.
Direct Assistance for Limited Home Repair (DALHR) 
  • DALHR provides permanent repairs to homes with significant damage.
  • Program can include permanent repairs to a survivor’s home where alternative housing is not available or is not cost-effective.
  • FEMA will determine eligibility for permanent housing construction DALHR on a case-by-case basis.
  • All other forms of housing assistance must be exhausted before DALHR can be considered.

Emergency Sheltering Solution

Partial Repair and Essential Power for Sheltering (PREPS) 
  • PREPS provides minor repairs to homes in locations with limited housing options.
  • For eligible properties that have incurred limited damage displacing individuals from their homes.
  • PREPS allows basic, emergency home repairs – not to include finish work – so Texans can shelter in their home while they are completing permanent repairs.
  • To be eligible for PREPS, individuals and households must reside in a county that has been designated for Individual Assistance. Your damage must be to a primary residence, you must be the homeowner, and damage must be a result of Hurricane Harvey.
  • For more information, questions, or concerns, please call 1-888-610-1622 or email